Our data policy
We don’t publish provider rankings or per-provider averages today. Provider comparisons are only meaningful with large numbers of tests, broken down by connection type and area, with clear dates. We will only add provider pages when we can meet that standard and show the sample size and method alongside the numbers.
Technology matters more than brand
| Connection type | Speed profile | Latency | Things to ask |
|---|---|---|---|
| Fiber (FTTH) | Very high; often symmetric | Low | Is the plan symmetric? What router is included? |
| Cable (DOCSIS) | High download, much lower upload | Low to moderate | What is the typical upload? Any data caps? |
| DSL / fiber-to-the-cabinet | Falls with line length | Moderate | What speed is estimated for your specific line? |
| 5G / 4G fixed wireless | Varies with signal and cell load | Moderate, more variable | Is service prioritized below phone users at busy times? |
| Low-orbit satellite | Moderate to high | Moderate | Do you have a clear view of the sky? |
| Geostationary satellite | Moderate | High (long distance to orbit) | Is it usable for calls and games? |
These are general characteristics. Individual networks and plans vary.
Reading broadband labels (U.S.)
The FCC requires U.S. internet providers to display a standardized broadband label for each home and mobile plan. Look for:
- Typical download and upload speed, not just the advertised maximum.
- Typical latency, which matters for calls and games.
- Monthly price, fees and promotional periods.
- Data allowances and network management practices.
How to compare providers at your address
- List what’s actually available. In the U.S., search your address on the FCC National Broadband Map. Elsewhere, use the providers’ address checkers or your regulator’s tools.
- Compare by technology first, then by plan.
- Compare typical speeds and latency on labels or plan details, not just headline numbers.
- Ask neighbors on the same provider to run a wired test at a busy time. It’s the closest thing to local data.
- Check contract terms for what happens if speeds fall short.
Testing your current provider
To find out whether your provider is delivering, run wired tests across several days, including evenings, and compare with your plan’s typical speeds. Our guide on how to test internet speed includes a simple log you can show them.