What you need
- A laptop, ideally one with an Ethernet port or adapter, and an Ethernet cable.
- Your phone, if you want to see what it gets too. Different devices get different WiFi speeds.
- A few quiet minutes when others are not streaming or downloading.
Step 1: Get a wired baseline
Plug the laptop into the router with the cable, turn its WiFi off, and run the speed test twice. This is the most your connection delivers. If this is already well below your plan, start with fixing slow internet rather than WiFi.
Step 2: Test room by room
- Unplug the cable and turn WiFi on.
- Test about 3–6 feet from the router, with nothing in between. This is the best your WiFi can do.
- Test in each room where people use the internet, sitting or standing where they normally would. For a TV, test next to the TV.
- Note download, upload, ping and jitter for each spot.
| Location | Download | Upload | Ping | Jitter |
|---|---|---|---|---|
| Wired baseline | ||||
| Next to router | ||||
| Living room | ||||
| Bedroom / office |
Step 3: Read the pattern
Fast near the router, slow far away
A coverage problem. Distance, walls and floors are eating the signal. Moving the router to a central, raised spot, or adding a mesh point or wired access point, usually fixes it.
Slow even next to the router
The router’s WiFi, or the device, is the bottleneck. Check that the device is on 5 GHz (or 6 GHz) rather than 2.4 GHz, update the router firmware, and try a newer device for comparison. Older routers often can’t deliver fast plans over WiFi.
Speed is fine but ping and jitter jump around
Interference or crowded channels, common in apartments. Try a different channel, prefer 5 GHz, or use a cable for gaming and calls. See how to reduce jitter.
One device is much slower than another in the same spot
The device supports an older WiFi standard or has weaker antennas. Nothing in the network will fully fix that.
Step 4: Retest after every change
Change one thing at a time, such as router position, band or channel, then retest the same spots. That way you know which change helped. Our guide to improving internet speed lists changes in order of cost and effort.